Authorization and Eligibility

My Insurance Manager

File claims, get prior authorizations, check eligibility and benefits and more.

Log In 

2023 Date of Service Login
Forgot Username or password?

Authorization, eligibility and benefits are important things to know to ensure you provide the best service to your patients. We provide several options for you to get this information quickly and accurately.


Medical Services

To request a prior authorization for medical services, you can:

Behavioral Health Services

To request a prior authorization for behavioral health services, you can:

  • Call 800-868-1032.
  • Forms Resource Center — This online tool makes it easy for behavioral health clinicians to submit behavioral health prior authorization requests. The tool guides you through all the forms you need so you can avoid follow-up calls for additional information.
  • Fax 803-870-6506.


Eligibility and Benefits

To get eligibility and benefits for a patient, you can:

  • Call Provider Service at 866-757-8286.
  • Use My Insurance Manager.